An appointment system is operated Monday to Friday. Appointments are given out at 8.00am on the day; alternatively we can offer appointments up to three weeks in advance. Saturday pre-bookable only appointments are available to working patients who cannot get to the surgery during the week. We can also offer patients additional evening appointments between 6.30pm and 8.00pm and weekend appointments between 9.00am and 5.00pm. We also offer consultations by telephone; please contact a member of the reception team to arrange this. Appointments are also available online, however, to be able to book an appointments online you must register here and then follow the onscreen instructions. If you cannot keep your appointment it is essential to phone the surgery, so that the appointment can be offered to someone else.
Appointments Reminder SMS Text Messaging Service
In an effort to improve patient attendance rates and reduce the high DNA (Did Not Attend) rates, the practice uses an SMS text messaging system that automatically sends you a reminder of your appointment to your mobile phone. This confirms who you are seeing with the date and time of your appointment. It is very important that any change to your mobile phone contact details are brought to the attention of the practice to ensure you continue to receive these reminders. If however you wanted to opt out of this service please contact a member of the reception team.
Patient Appointment Booking In Screen
If you have already booked an appointment there is no need to queue. Please use our patient appointment booking in screen to confirm your arrival. Please also feel free to complete the surveys which provide valuable feedback from our patients.
Urgent Care Clinic
If you cannot get an appointment but really do need to see a doctor, this service is available every weekday between 4:00 and 5:00pm.
It is for problems that cannot wait until the following day. Routine problems, prescriptions, checks etc WILL NOT be dealt with.
If you cannot keep your appointment it is essential to phone the surgery so that the appointment can be offered to someone else.
Monthly DNA Rate November 19