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Complaints Procedure

If for any reason you feel you need to make a complaint about our service, please contact the practice manager on 01753 524549 or write to:

Mr Steve Gowing
Practice & Business Manager
The Avenue Medical Centre
Wentworth Avenue
Britwell Estate

The Avenue Medical Centre Concerns, Complaints and Compliments Policy V3

The Avenue Medical Centre Complaints Procedure Leaflet England Dec 18

Patient Advice and Liaison Service (PALS)

We understand that you might feel awkward talking about your concerns with people who are involved in your care, so if you prefer, you can speak confidentially to the Patient Advice and Liaison Service (PALS).

The PALS offices are open Monday to Friday, 9am to 5pm. You can speak to someone face-to-face, or telephone or email them.

Please contact the PALS at Wexham Park Hospital.

Who to contact

Telephone: Wexham Park Hospital - 01753 633365


Website: PALS

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