Protecting Patient Confidentiality
We ask for information about yourself so that you can receive the correct care and treatment. This information is kept together with details of your care on computer and within your paper records. It will be needed if we need to see you again. The NHS has a common law duty to safeguard the confidentiality of information it holds, particularly with regard to personal health data. The Avenue Medical Centre will respect patients’ right to privacy and confidentiality of information.
Sometimes we need to pass on information to third parties. We will only ever use or pass on information about you if there is a genuine need and we will anonymise this information where possible.
The main reasons why your information may be used:
- For continuing health and treatment
- Safeguarding the health of the general public (in this instance the information can be anonymised)
- The managing and planning of our service (to ensure we meet the patients’ needs)
- Investigating complaints or legal claims
- To review current practice to provide a high quality of care
- To provide training and continuing education to raise standards of care
- Auditing and statistics
Where possible all personal identifiers will be removed.